Volkswagen Will Bring Back Some Buttons in Lieu of Touch Commands
• Faced with criticism of its touch-sensitive steering-wheel controls, Volkswagen has promised a return to traditional buttons, at least for some function.
• The new Golf GTI and Golf R, as well as the Tiguan and Jetta, all feature touch-sensitive steering-wheel commands.
• Touch controls are a major source of distraction. Other manufacturers will have to look at this as well.
If there's one consistent criticism that's been leveled at Volkswagen's most recent models, it's over the placement of touch-sensitive commands on the centre console and steering wheel. Many of the controls that were once easily accessible with buttons are now usable only via touch-sensitive commands.
Given the general consensus that things worked just fine with physical buttons, especially when their layout was intelligent and user-friendly, may have wondered, fairly, why VW should change everything, in the name of technology or else de-cluttering.
Why indeed. Now, Volkswagen appears to have taken to heart the criticism leveled by its customers. The company has promised to bring at least some traditional steering-wheel controls. Thomas Schäfer, the head of the VW brand, explained on Linkedln: